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Susan Zwerling

Museum Assessment Officer

American Alliance of Museums

Professional Bio

Susan Zwerling works with museums and peer reviewers across the country as a MAP Program Officer and with the Core Document Verification Program. She was deeply involved in the redesign of the Community & Audience Engagement MAP Assessment and the creation of the new Education & Interpretation MAP Assessment. She authored AAM’s new Designing a Museum Volunteer Program Toolkit.
Previously, she was the Director of Education at the International Museum of Art & Science and worked as a consultant focusing on museum education, evaluation, and audience and community engagement. She has an M.A. in Museum Studies from Johns Hopkins University.
Leadership Role
Previous Annual Meeting Speaker, 2021 AM Speaker