Outreach Specialist | Austin, TX

Outreach Specialist (Administrative Assistant III) Texas Historical Commission — French Legation State Historic Site

Location: 802 San Marcos St, Austin, TX 78702
Salary: $4,000.00 – $4,350.00/month
Employment Type: Full-time, Regular
Standard Hours Per Week: 40
Travel: Yes, 25% of the Time
Posting Date: May 13, 2026
Closing Date: May 27, 2026

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Job Objective

Performs complex (journey-level) administrative support work. Under the supervision of the Site Manager, this position performs moderately complex consultative services and technical assistance work for the French Legation State Historic Site of the Texas Historical Commission (THC). This position involves planning, developing, and implementing outreach programming for institutions, other governmental agencies, community organizations, and the general public. Work involves planning, developing, and implementing outreach programs and events intended to promote the site's history, increase visitation, and encourage stakeholder participation. Works under general supervision, with moderate latitude for the use of initiative and independent judgment.

Essential Duties

1. Create and assist in maintaining and updating information on the site's social media, website, newsletters, and other public facing media.
2. Coordinate and monitor programs and projects associated with outreach programming.
3. Support collaborations and partnerships with organizations whose programs reach diverse audiences.
4. Provide support in the planning, development, and implementation of programs.
5. Update online and print event and program listings to promote site outreach.
6. Monitor and evaluate social media and other tools for engagement performance and effectiveness.
7. Communicate with the public and organizations to encourage and promote interest in programs and projects and to partner with entities to coordinate awareness.
8. Perform project work, such as coordination of activities, monitoring or program outcomes, documenting and reporting progress.
9. Create and implement community surveys to obtain feedback on community programming needs.
10. Work to build strong and positive relationships with community collaborators for current and potential programming opportunities, including artists, teachers, performers, vendors, donors, and organizations.
11. Develop, oversee, and evaluate a range of public-facing programs that enable diverse audiences to engage in meaningful experiences with our site's history, collections, exhibitions, and institutional initiatives.
12. Assist with front counter duties including revenue handling, admission, ticketing, retail sales, phone calls, and visitor interactions.
13. Recruit and manage volunteer recruitment, training, and scheduling for the site.
14. Provide quality customer services for visitors, community service workers, friends members, and the general public; provide information via telephone and email; provide quality customer service in a courteous, efficient, and positive manner; continually inform and promote the sites and Texas Historical Commission's mission and programs.
15. Welcome visitors to the site and be familiar with the site's history, architecture, exhibits and area attractions and respond knowledgeably and succinctly to visitor's questions.
16. Assist with conducting and promoting on-and off-site events.
17. Open and close the site's facilities as required.
18. Assist with Friends of the THC events.
19. Assist the Educator/Interpreter with programming, including giving tours, on-site educational programming, special events, and light housekeeping duties.
20. Provide back-up telephone and administrative support to the office manager, as needed.
21. Adhere to established work schedule with regular attendance.
22. Follow all THC safety guidelines/procedures and ethics requirements.

Non-Essential Duties

22. Perform other duties as assigned.

Minimum Qualifications

• Graduation from an accredited four-year college or university with a degree in communications, history, public history or public relations, museum studies, or closely related field
• Minimum one-year work experience in a museum historic site, or public facing cultural organization
• Work experience in general clerical, cash handling, sales, inventory, and reporting
• The ability to maintain the security or integrity of the critical infrastructure
• Valid driver's license, acceptable driving record and ability to drive a state vehicle
• Required to travel up to 20% of the work period

Preferred Qualifications

• Experience working in an outreach capacity
• Experience creating newsletters and marketing materials
• Experience with social media
• Experience with educational programing

Knowledge, Skills, and Abilities

• Knowledge of office practices and administrative procedures
• Effective verbal and written communication, human relations, and organizational skills
• Skill in providing customer service excellence to both internal and external customers
• Skill in identifying measures or indicators of program performance
• Skill in operating a personal computer with word processing, database, and spreadsheet software
• Ability to follow established security and safety guidelines and procedures for staff and visitors
• Ability to work in a setting requiring self-motivation/cooperative decision-making and to work effectively with diverse groups of people
• Ability to work effectively under pressure and meet strict deadlines while maintaining extreme attention to detail
• Ability to multi-task in a fast-paced environment
• Ability to adapt successfully and quickly to change and deliver quality results in a timely manner
• Ability to plan, organize and work independently
• Ability to plan, communicate and work with team members
• Ability to exercise sound judgment and discretion
• Ability to maintain the highest level of confidentiality

Registration, Certification, or Licensure

Must have or obtain a valid Driver's License and Defensive Driving Course to be able to operate state vehicles.

Environment/Physical Conditions

The workplace setting is a historic site, in an office and in outdoor settings where there is exposure to high temperatures, weather, dust, insects and pollution. This employee typically works irregular hours other than 8:00 a.m. to 5:00 p.m., with days off other than Saturdays, Sundays, or holidays. This position may involve walking; standing; pulling and pushing; kneeling, stooping, and bending; safely lifting and carrying items weighing up to 30 pounds and climb a steep flight of stairs on a regular basis. Work includes walking on uneven pathways and unpaved surfaces.

Military Employment Preference

All CAPPS Recruit job postings extend priority of service to veterans, a surviving spouse, orphan of a veteran who was killed while on active duty, spouse of a member of the US Armed Forces/Texas National Guard serving on active duty, or spouse of a veteran with a disability if the spouse is the primary income for the household.

To receive Military Employment preference, a copy of the DD 214, NA Form 13038, VA Summary Benefits Letter, or a DD Form 1300 with an applicable marriage license or birth certificate must be provided before an interview can be extended.

How to Apply

The State of Texas application must be submitted through the CAPPS website. Only applicants interviewed will be notified of their selection or non-selection. Resumes will NOT be accepted in place of a completed application.

The Texas Historical Commission is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (gender, sexual orientation, and pregnancy), national origin, disability, age, military status, genetic information, or protected activity in recruitment, selection, appointment, training, promotion, retention, or any other personnel action or deny any benefits or participation in programs or activities which it sponsors.

Section 651.005 of the Government Code requires males, ages 18 through 25, to provide proof of their Selective Service registration or of their exemption from the requirement as a condition of state employment.

As part of the employment process, THC will conduct a driving and criminal background check. Unsatisfactory information relevant to the position may disqualify the applicant from employment.

Disability access for testing and interview accommodations can be provided upon reasonable notice by contacting Human Resources at 512-305-6729.

THC participates in E-Verify and will provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Applicants must be eligible to work in the United States without requiring sponsorship.

For additional Military Crosswalk information: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_AdministrativeSupport.pdf

Veterans: Go to www.texasskillstowork.com for assistance translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets.

For New Hires/Rehires: Health insurance is available the 1st of the following month after a 60-day waiting period.

An Equal Opportunity Affirmative Action Employer